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Black Mountain, NCAir Conditioning Repair & Service

Local Reviews
for Black Mountain, NC

Gentry Service Group Rated 4.9 out of 5 stars based on 410 customer reviews

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Map of Black Mountain, NC 28711

Excellent service




Review of Gentry Service Group

I've used Gentry since 2007, that says it all!!

Black MountainNC28711 35.6225-82.325
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Thorough, professional and friendly!




Review of Gentry Service Group

Jeff was careful and worked In a very professional and respectful manner. He answered all my questions and clarified whatever I requested.

Black MountainNC28711 35.6025-82.3175
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Knowledgeable technician excellent service




Review of Gentry Service Group

see above

Black MountainNC28711 35.4875-82.2325
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Gentry Semi-annual checkup




Review of Gentry Service Group

we have a geothermal system installed. Jeff is expert with this system, and I always appreciate his thoroughness.

Black MountainNC28711 35.5875-82.3125
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Great service




Review of Gentry Service Group

Great customer service, and very knowledgeable technician. I requested information on a service during my appointment, the office staff called me within an hour to set up an appointment for a technician to look at my unit in less than a week. Our technician was prompt, polite, and efficient. This is a first rate company all the way around.

Black MountainNC28711 35.6325-82.3525
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
4-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Jeff did an outstanding job as usual. Very efficient and professional.




Review of Gentry Service Group

Black MountainNC28711 35.63-82.3525
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Friendly/thorough service




Review of Gentry Service Group

I have had several men come to service our heat pump and all have been professional and friendly. The owner has also been personally helpful to us.

Black MountainNC28711 35.625-82.33
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Excellent service




Review of Gentry Service Group

Jeff arrived at the designated time. He is knowledgeable and professional. He answered all my questions and offered suggestions that would make the cabin air better. Having a service contact makes it easy to maintain the equipment.

Black MountainNC28711 35.645-82.2925
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

friendly, personable




Review of Gentry Service Group

Black MountainNC28711 35.615-82.3175
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Map of Black Mountain, NC 28711

Courteous and professional




Review of Gentry Service Group

Joshua was very thorough in servicing all our different HVAC units. He was friendly and respectful of our property. Thanks, Joshua and Gentry!

Black MountainNC28711 35.615-82.32
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

First scheduled Service with Gentry,




Review of Gentry Service Group

This was our first maintenance service with Gentry and everything went well. Jeff, showed up on time, was very professional with good communication skills. He serviced all our systems with the proper level of care and provided good documentation of the work performed.

Black MountainNC28711 35.6225-82.32
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Great service




Review of Gentry Service Group

Black MountainNC28711 35.6-82.3375
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

An exceptional service




Review of Gentry Service Group

I give Gentry a star in every category: ease of appointment, punctuality, thoroughness, knowledge, respect for customer, listening and all-around excellence. They have complete follow-through and are reasonably priced for their excellent service.

Black MountainNC28711 35.61-82.355
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Excellent service




Review of Gentry Service Group

Gentry inspection by Jeff Thomas was done very professionally. He arrived promptly, was here a reasonable length of time, answered questions clearly. A very positive visit.

Black MountainNC28711 35.6-82.3125
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Great service




Review of Gentry Service Group

Our technician was on time, thorough and friendly.

Black MountainNC28711 35.6625-82.36
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Professional service




Review of Gentry Service Group

Albert was professional, friendly,, and quickly resolved our problem.

Black MountainNC28711 35.605-82.315
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Spring Cleaning




Review of Gentry Service Group

Scott was very thorough and thoughtful.

Black MountainNC28711 35.5725-82.2575
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Friendly and great service Good people to work with.




Review of Gentry Service Group

We have used Gentry's service for a number of years and we always look forward to Scott being at the house. He is an excellent technician. Scott is like an old friend to us. We have never questioned any of his work.

Black MountainNC28711 35.6175-82.37
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Great service wonderful manners




Review of Gentry Service Group

Great service wonderful manners

Black MountainNC28711 35.625-82.32
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral

Great knowledgeable, professional service.




Review of Gentry Service Group

Albert was thorough, knowledgeable, on time, personable and professional. Grateful for all the work done right that he brought to our service repair.

Black MountainNC28711 35.6-82.31
5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Value
5-star rating
Convenience
5-star rating
Referral
Jeff T.

Jeff T.

Tune up AC on Carrier Heat Pump

Near Kerlee St, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up AC on Carrier Heat Pump

Near State Rd 2500, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up AC on Lennox Systems

Near Pine St, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up AC on Trane Heat pump and Air Conditioner

Near Fitzgerald Rd, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on Mitsubushi Mini Split

Near Central Ave, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up AC on Geothermal Unit

Near Settings Blvd, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up AC on Carrier Heat Pump

Near Seldom Home Dr, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on Carrier Heat Pumps

Near Deer Lick Ln, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on Goodman Heat Pumps

Near N Fork Rd, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on RHEEM Heat Pumps

Near Mountain View Ave, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up AC on Carrier Heat Pump

Near 9th St, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on mini split

Near NC-9, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on Goodman Heat Pump

Near Oklahoma Rd, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up Heat on Geothermals gas furnaces and generator

Near Settings Blvd, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up on Mitsubushi mini split with 4 heads

Near Rhododendron Road, Black Mountain, NC 28711
Joshua T.

Joshua T.

Heat Maintenance

Near NC-9, Black Mountain, NC 28711
Joshua T.

Joshua T.

Heat Maintenance on Goodman Heat Pump, Carrier Gas Furnace, Mitsubishi Mini Split.

Near NC-9, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up Heat on Heat pump and generator

Near Carver Ave, Black Mountain, NC 28711
Jeff T.

Jeff T.

Did duct cleaning and changed air scrubber bulb

Near NC-9, Black Mountain, NC 28711
Jeff T.

Jeff T.

Tune up Heat on Bryant gas furnace

Near 3rd St, Black Mountain, NC 28711
Although it had been a hunting ground for various native tribes during the preceding centuries, Black Mountain wasn’t founded until the last decade of the 19th century. The town was initially used as a railroad depot for trains heading through the Smoky Mountains, but its cooler climate and picturesque surroundings ensured that it quickly gained favor as a summer destination for tourists from hotter parts of the South. That said, the town grew slowly until the arrival of the Interstate made it feasible for locals to commute to Asheville for work. These days, Black Mountain is known as a premier destination for extreme sports enthusiasts as well as a family friendly community.

Geography

Black Mountain is located in the western North Carolina county of Buncombe. It’s just under 10 miles from the center of Asheville and enjoys easy access to other parts of North Carolina via Interstate 40. The surrounding terrain is characterized by rugged hills that rise up to meet the Great Smoky Mountains and other minor ranges. The vast majority of this land is heavily forested, and the area’s biodiversity is unparalleled. In Black Mountain itself, mid-20th century homes surround a small historic core that’s overlooked by newly constructed vacation homes.

Population and Demographics

Black Mountain has a year-round population of about 8,000, but this figure swells considerably during the summer. Although it’s possible for locals to make the commute to Asheville, many work in the service or tourism industries within the immediate area. Others are retired or semi-retired and live comfortable lives of leisure in the nearby hills. As the city’s profile has risen, many families whose breadwinners can work from home have moved into the area and increased its population of school-age children.

Things to Do in Black Mountain, North Carolina

Black Mountain is an outdoorsman’s paradise. In addition to Great Smoky Mountains National Park, the city has access to hiker-friendly green spaces like the Biltmore Forest and Pisgah National Forest. For driving enthusiasts, the nearby Blue Ridge Parkway is among the country’s most scenic byways. Fans of historic architecture can check out the Biltmore Estate, one of the largest residential structures in North America. Meanwhile, Black Mountain’s historic core is anchored by fine dining establishments and newer entrants like Pisgah Brewing Company. Montreat Conference Center beckons corporate visitors from its stunning position in the nearby mountains.

Climate and Weather

Black Mountain has a temperate climate that’s influenced by its relatively high altitude and significant distance from the moderating waters of the Atlantic Ocean. Unlike most other parts of North Carolina, it experiences cold and often snowy winters that can cause serious travel problems. Its summers tend to be a bit cooler and less humid than those in lower-lying sections of the state, but hot weather is still a frequent occurrence. The transitional seasons are generally crisp, and the fall foliage display usually peaks in late October.

Air Conditioning Repair in Black Mountain, North Carolina

Since the early 1960s, Gentry Service Group has provided a full range of heating and air conditioning services for residents of Black Mountain, Asheville and the surrounding communities. As a family owned business, Gentry Service Group is committed to serving the needs of community members and boasts a trusted team of NATE-certified, North Carolina-licensed technicians with combined decades of HVAC experience. The company proudly uses genuine parts in its repair, maintenance and troubleshooting work. It also offers 24-hour emergency service as well as scheduled maintenance agreements that keep systems working for years on end. In addition to indoor air quality audits, energy efficiency exams and other value-added services, Gentry Service Group Heating is proud to offer a full lineup of Carrier HVAC systems and equipment. As a factory-authorized dealer, Gentry Service Group can connect its clients with systems that perfectly fit their needs and budget. Its showroom contains commercial air conditioners, efficient heat pumps, ductless split systems, air purifiers, gas furnaces, water heaters and more. Gentry Service Group also carries accessories like coils, filters, duct covers and insulation. Better yet, Carrier’s excellent factory warranties protect many of the new products that the company sells. With Gentry Service Group, Black Mountain keeps its cool in any season.

We Proudly Serve the Following Areas

Arden, NC

Asheville, NC

Candler, NC

Black Mountain, NC

Canton, NC

Clyde, NC

Fairview, NC

Fletcher, NC

Hendersonville, NC

Leicester, NC

Marion, NC

Morganton, NC

Old Fort, NC

Swannanoa, NC

Weaverville, NC

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